Returns & Exchanges

At Maple Store, we want you to be completely satisfied with your electronics purchase, which is why we offer a 30-day return window for all items in their original packaging. Whether you are dealing with a technical issue or simply changed your mind, our team is here to ensure a smooth and transparent refund process.

Return Process

• 1.
  Initiate Your Request

  Log in to your Maple Store account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your electronics in their original manufacturer box, including all cables, manuals, and accessories to ensure eligibility for a full refund.

• 3.
  Ship to Our Center

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the condition of the device, we will process your refund back to your original payment method within 5 to 7 business days.